top of page

Policies

Returns
Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused & in the same condition that you received it. It must also be in the original packaging. 

 

To complete your return, we require a receipt or proof of purchase. please send an e-mail to us prior to shipping your return.

 

Refunds
Once your return is received & inspected, we will send you an e-mail to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, & a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

 

Shipping
Our products are shipped within 24 Hours using the following carriers: USPS. To return your product, please contact us. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Details
 e-mail at villafrancasculpture@hotmail.com

 

Privacy policy

COLLECTION OF PERSONAL INFORMATION

When you use our Products or Website, you may be asked for personally identifiable information such as your name, address, e-mail address, & telephone number. By giving us such information, you will need to consent by using it in the manner described in this policy.

You may withdraw your consent at any time by e-mailing us at villafrancasculpture@hotmail.com. We will return or destroy your personal information within five days of receipt of your withdrawal of consent.

 

COOKIES

Cookies are small data files that a website you visit may save on your computer or handheld device that usually includes an anonymous unique identifier. Our Website & those of our Products may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size & traffic patterns, & in certain other cases. We may include small graphic images in our e-mail messages & newsletters to determine whether the messages were opened & the links were viewed. (via wix.com, paypal.com, moolah.com, etc.)

 

SECURITY

All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information & to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures. (via wix.com, paypal.com, moolah.com, etc.)

 

If you have any further concerns, please e-mail us at villafrancasculpture@hotmail.com

 

terms of use
Welcome to our website. If you continue to browse & use this website, you are agreeing to comply with & be bound by the following terms & conditions of use, which together with our privacy policy govern Villafranca Sculpture's relationship with you in relation to this website. If you disagree with any part of these terms & conditions, please do not use our website.

 

The term 'Villafranca Sculpture' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information & use only. It is subject to change without notice.

2. This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.

3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information & materials found or offered on this website for any particular purpose. You acknowledge that such information & materials may contain inaccuracies or errors & we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance & graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms & conditions.

6. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages &/or be a criminal offense.
 

bottom of page